Privacy Policy

01

Introduction

Nexon Energy Trading LLC, Sharjah, United Arab Emirates, operates the Nexon Energy website and related business enquiry channels. This policy explains how information submitted through the website may be collected, used, stored and protected.

It applies to visitors who browse the website and to people who contact Nexon for product information, quotations, follow-ups or other business communication.

02

Information We Collect

The information collected depends on how you use the website and what you choose to submit. It may include:

• name, business email address, phone number and country where requested;
• company name and enquiry or product requirement details;
• requested products, quantities, technical notes and quotation context;
• uploaded requirement files submitted through supported enquiry forms; and
• technical, browser or device information where required for security, reliability or analytics functionality implemented on the website.

03

How We Use Information

Nexon may use submitted information to respond to enquiries, identify suitable products, prepare quotations and communicate about requested products or business requirements.

Information may also be used to manage follow-ups, provide customer support, improve the website and service experience, maintain security, prevent misuse and meet applicable legal or record-keeping obligations.

04

Cookies and Analytics

The website may use necessary browser storage or similar technologies to operate securely and remember required preferences. Where analytics or advertising measurement tools are enabled in the website configuration, they may measure visits, page interactions and enquiry submissions to help understand website performance and campaign effectiveness.

The specific tools and settings may change as the website evolves. Nexon does not describe a provider as being in use unless that provider is enabled in the relevant website configuration.

05

How We Share Information

Nexon may share information with service providers that support hosting, infrastructure, communications, security or analytics where necessary to operate the website and respond to business requirements. Information may also be disclosed to professional advisers or authorities where required by law or necessary to protect rights and safety.

Nexon does not sell personal information as part of its B2B catalogue and enquiry operation.

06

Data Retention

Information is retained only for as long as reasonably necessary for enquiries, quotations, customer or supplier relationships, legitimate business and record-keeping requirements, security, dispute resolution and applicable legal obligations.

07

Data Security

Nexon uses reasonable administrative and technical safeguards appropriate to the nature of the information and the way it is processed. No internet transmission or storage system can be guaranteed to be completely secure, so users should avoid submitting information that is not needed for their enquiry.

08

International Processing

Nexon is based in the UAE, and hosting, infrastructure or specialist service providers may process information in other jurisdictions where necessary to operate the website or support business communication. Appropriate safeguards and applicable legal requirements are considered for such processing.

09

Your Rights

Depending on applicable law and the circumstances of the processing, you may contact Nexon to request access to, correction of, deletion of or restriction of your personal information, or to raise an objection. Nexon may need to verify the request and may retain information where a legal or legitimate business requirement applies.

10

Third-party Links

The website may link to manufacturer, service-provider or other third-party websites. Those websites operate independently and have their own privacy practices. Nexon is not responsible for the content or privacy practices of independent third parties.

11

Changes to This Policy

Nexon may update this policy as the website, business processes or applicable requirements change. The revision date shown at the top of this page indicates when the current version was published.